Strategy

Defines a high-level vision for the sales org and develops the strategy to meet those goals

• Sales process optimization
• Sales coverage model and territory planning
• Target definition and setting
• Data analysis
• Market intelligence support

Technology

While better data and tech can promote sales, the complexity of multiple platforms can overwhelm sales reps. This role manages the sales tech stack so the sales reps can focus on selling.

• Integration of apps and tools
• Adoption and customization of a CRM
• Data management and reporting
• Task automation

Operation

Contributes to high performance and expertise throughout the sales org by assuming the burden of operational tasks

• Opportunity forecasting
• Knowledge Management
• Sales cycle process support – opportunity recording, progression notes, offer documentation, order processing
• Exception handling

Performance

Improve performance and productivity by eliminating barriers and smoothing processes for the sales reps

• Implementation of sales methodologies and best practices
• KPIs and sales metric reporting
• Compensation and incentive plans